LegalScore, a performance dashboard developed by Gallagher Bassett, provides a multi-dimensional view of law firm performance centered on claim related metrics that most closely align with a law firm's ability to improve claim outcomes.
Examples of performance metrics utilized are:
Claim Results, i.e. Expense to loss ratio and case duration;
Resolution Manager Satisfaction, i.e. timeliness and quality of communication, legal effectiveness, cost effectiveness and impact on outcomes;
Contact Steve McManus if you would like to learn more about this designation or learn how MVP Law can assist you with your insurance claims.